Terms and Conditions
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Terms and Conditions
Welcome to Fernandina Beach Movers. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with these terms, you may not use our services.
1. Definitions
“Company”: Refers to Fernandina Beach Movers.
“Services”: Includes moving, packing, storage, and related services offered by the Company.
“Customer”: Refers to any individual or entity using the Company’s services.
2. Scope of Services
The Company provides moving, packing, and storage services as per the Customer’s request. The scope of work and specific terms will be outlined in the service agreement signed by both parties.
3. Booking and Payments
Booking Confirmation: All bookings must be confirmed in writing or via electronic communication.
Payment Terms: A deposit may be required at the time of booking. Full payment is due upon completion of services unless otherwise specified.
Accepted Payment Methods: We accept major credit cards, debit cards, and other forms of payment as outlined in your service agreement.
Cancellation Policy: Cancellations made less than 48 hours before the scheduled service may incur a cancellation fee.
4. Customer Responsibilities
To ensure smooth service delivery, the Customer agrees to:
Provide accurate information about the items to be moved.
Ensure proper access to the premises for loading and unloading.
Pack and label items (unless packing services are included).
Notify the Company of any fragile or high-value items requiring special handling.
5. Company Responsibilities
The Company agrees to:
Handle Customer’s belongings with care and professionalism.
Deliver services as per the agreed schedule.
Provide trained personnel and appropriate equipment for the job.
6. Liability
Damages: The Company is not liable for:
Items not packed by the Company.
Pre-existing damage or wear and tear.
Damage due to natural disasters or events beyond our control.
Insurance: Customers are encouraged to purchase additional insurance for high-value or fragile items. Basic liability coverage is provided as required by law.
7. Storage Terms
Access: Access to stored items must be scheduled in advance and may incur additional fees.
Prohibited Items: The following items are prohibited in storage:
Hazardous materials (e.g., flammable or explosive items)
Perishable goods
Illegal substances or items
Storage Duration: Storage terms will be agreed upon in writing. Items not retrieved within the agreed timeframe may incur additional charges or be subject to disposal.
8. Confidentiality
The Company respects your privacy and handles all personal information in accordance with our Privacy Policy. We will not share your information with third parties except as required to provide services or comply with legal obligations.
9. Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through informal negotiations. If no resolution is reached, disputes will be resolved through mediation or arbitration as per applicable laws.
10. Termination
The Company reserves the right to terminate services if:
The Customer breaches these Terms and Conditions.
Unsafe or hazardous conditions are present at the service location.
11. Changes to Terms
The Company reserves the right to modify these Terms and Conditions at any time. Changes will be communicated to the Customer and posted on our website. Continued use of our services constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of Florida. Any legal actions must be filed within the jurisdiction of Fernandina Beach, FL.
13. Contact Information
For questions or concerns about these Terms and Conditions, please contact us:
Phone: +1 904-712-1767
Address: 1886 S 14th St, Fernandina Beach, FL 32034
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Fernandina Beach Movers. We look forward to serving you!